Complaints & concerns
Report a concern about a nurse, midwife, applicant or licensee. You can save your answers and return later with a private link.
Who a complaint can be about
You can mention the hospital, clinic or employer, but the complaint must be about an individual person.
- Nurse
- Midwife
- Applicant
- Licensee
What happens when you complain
- 1
Tell us what happened
Give your contact details, who the complaint is about, what happened and when. You can attach documents or photos.
- 2
Get a tracking number
When you submit, you receive a tracking number such as NC-2026-00012. Keep it with the email address you used.
- 3
The Council reviews it
Council staff check the complaint, may contact you for more information, and decide the next step.
- 4
Check progress
Enter your tracking number and email address at any time to see the current status of your complaint.
Have a service or application question?
For help with an application, registration or another Council service, send a general enquiry.